Repair
We undertake mobility device repairs across India, including phones, tablets, and other complete items. Most brands outsource their warranties to our nationwide network.
If your phone isn’t working but there’s no evident damage, you might be able to find a solution in this website’s self-help section. However, if you believe your phone is faulty, we can repair both hardware and software issues.
Benefits that we provide to our clients:
By using scale effects, we are able to provide the customer a lower cost of warranty management. We assist in delivering an improved client experience by using a solid process and appropriate quality assurance.
We take great satisfaction in our enhanced repair quality, which lowers the bounce rate. improved and consistent turnaround times a reliable and accredited network of service partners throughout India.
Definition of Level of Repair
- Level 0: Issuing a DOA Certificate and Accessories Substitution.
- Level 1 Software Upgrade, Upgrading to a Higher Level, and Cleaning of Parts.
- Level 2: LCD, camera, lens, keypad dome, microphone, ringer, speaker, flash LED, and mechanical antenna replacement.
- Level 3: Multipoint solder replacement of the LCD and multipoint solder replacement of the charging connector.
- Level 4: Replace main board, oscillators, tuner, charging IC, FM IC, and I/O IC.
Repair: Facility Gurugram
- Digital Boards (up to 32 layers)
- RF
- Pover
Comprehensive Fault Diagnostic Test Sets and Tools
- Automated Test Equipment
- State-of-the-Art In-Circuit Testers for reverse
- Engineering and diagnostics
- Test Beds
Maintaining Firmware consistency
- Universal Programmers for Firmware refresh/re-load
For non-OEM supported programs, maintaining Existing Software Load consistency
- No new software load provided or ECO provided
Best-in-Class repair processes and quality
- ISO9000 and Customer certified for Repair Services for last 5 years
Non OEM Support Products Repair
- Products generally not requiring software upgrades
- Products where generally no new software version is anticipated or required from the OEM by the Service Operator
- End-of-Life or nearing End-of-Life products
- EOL products can be repaired and sustained for 50 years after being declared EOL
- Although there is no technical limitation on repairing products where hardware is repaired by BICT and Software upgrades/new version is provided by the OEM, this option may become commercially unviable as OEM can choose to charge for Software upgrades excessively while low-balling repair cost
Bharat ICT Service with Business Impact.
